Phone Systems

Your business faces enough obstacles. With advanced solutions from Workair, your outdated communication system no longer has to be one of them.

Business Phone Systems (PBX)

Put your phone system in the Cloud. Mobile devices. Social Media. Mobile workforce. On line advances. The business world is moving far too fast for last century’s phone technology. Workairs phone systems are ready for tomorrows business TODAY! Our system brings all your users, all your locations and all your devices together. We partner with the best in the world.

Advanced phone features

Communicate more effectively by using dozens of great FTSE 100 grade features like extension dialling, voice recording and multi channel features at a fraction of the cost.

Go mobile

Softphone App enables your mobiles to become extensions of the phone system with the same functionality.

Keep a single business phone number and your customers can reach you anywhere.

Advanced security

PCI compliance and enterprise grade data centre security keep your systems secure.

Great Savings

No need for capital expenditure or costly maintenance contracts. Our call charges are cheap and straight forward.

Collaborate freely

Make meetings easier and cheaper by using web conferencing and video meetings.

Easy to use and deploy

Our phone systems are plug and play and can be deployed in a matter of hours. All systems are designed to be easy to use and administer.

Features

  • Voice Recording (PCI Compliant)
  • Call logging history (incoming and outgoing)
  • Automatic Call Distribution – Allowing calls to be routed around departments as required
  • Softphones and Mobile apps gives client’s complete mobility
  • Multisite – Allowing all sites to work as one with free calls.
  • Reception can visually see all extensions
  • Competitive call rates
  • Easy to integrate with other systems:- CRM, email, PA and Intercom systems.
  • Unlimited conference services including Audio, Video and document sharing
  • Easy to manage Administration software
  • Secure
  • Automated attendant (IVR) to answer and route calls.
  • Hunt groups
  • Click to call integrates with outlook and desktop contacts.
  • Find me / Follow me
  • Call forwarding
  • Conferencing
  • Music on Hold
  • Ring Groups
  • Excellent call quality
  • DISA
  • Voice to email
  • Fax to email
  • Voicemail to email

Straightforward Integration

  • Get more out of the software you use every day
  • Workair provides out of the box integration with the most popular CRM tools and Apps.
  • Workair provides integration into Microsoft Outlook
  • Workair has its own easy to use and deploy CRM system

 

Office analytics and Management Information

  • Workair provide a robust suite of enterprise grade analytics that can be used to make highly informed business decisions.
  • The suite of services delivers easy to use, customisable and rapid insights into the historical and real time information associated with each extension on the phone system

 

Solutions

  • Effective cost management
  • No capital costs
  • Future proofed, secure and in the cloud
  • Automatic upgrades without any cost – latest phone system at all times.
  • Managed home workers, workers in different locations and workers who travel
  • Cheapest call costs nationally and internationally

 

Licence

  • €20 per user per month

Unified Communications Platform

(Advanced systems for larger companies, contact centres and Omni channel businesses).

With Workair you can really have it all. We offer world class business phone systems, collaboration and virtual meetings plus enterprise ready contact centre solutions in one secure, reliable Unified Communications platform.

Multi-channel

Meet your customers on the channels they choose

Voice, SMS, Email, Social Media, Fax, Web chat

Advanced features

Next generation access, Multi-tenant, Communal, Advanced reporting, API ensures easy integration into most systems, SiP and CLI mapping and much more

Advanced data analytics

Advanced security

PCI compliance and enterprise grade data centre security keep your systems secure.

Great Savings

No need for capital expenditure or costly maintenance contracts. Our call charges are cheap and straight forward.

Collaborate freely

Make meetings easier and cheaper by using web conferencing and video meetings.

Easy to use and deploy

Our phone systems are plug and play and can be deployed in a matter of hours. All systems are designed to be easy to use and administer.

Increase effectiveness

Improves agent effectiveness by over 50%.

Features

  • Statistical algorithms minimise operative downtime and silent calls
  • Contact centre scripting solution ensures agents have correst information and processes at all times.
  • Contact centre solution ensures compliance with all regulations at all times.
  • Predictive dialling via web client minimises agent downtime.
  • View scripts and client details on line.
  • Broadcast dialling with pre recorded messages.
  • Pre-scheduled call backs
  • Remote log in
  • Managers can monitor and enter conversations at will
  • Voice Recording (PCI Compliant)
  • Call logging history (incoming and outgoing)
  • Automatic Call Distribution – Allowing calls to be routed around departments as required
  • Multisite – Allowing all sites to work as one with free calls.
  • Reception can visually see all extensions
  • Competitive call rates
  • Easy to integrate with other systems:- CRM, email, PA and Intercom systems.
  • Unlimited conference services including Audio, Video and document sharing
  • Easy to manage Administration software
  • Secure
  • Automated attendant (IVR) to answer and route calls.
  • Hunt groups
  • Click to call integrates with outlook and desktop contacts.
  • Find me / Follow me
  • Call forwarding
  • Conferencing
  • Music on Hold
  • Ring Groups
  • Excellent call quality
  • DISA
  • Voice to email
  • Fax to email
  • Voicemail to email

Solutions

  • Effective cost management
  • No capital costs
  • Future proofed, secure and in the cloud
  • Automatic upgrades without any cost – latest phone system at all times.
  • Managed home workers, workers in different locations and workers who travel
  • Cheapest call costs nationally and internationally

 

Licence

  • €70 per user per month

 

Equipment

  • IP Phones
  • IP Conference phones
  • Headsets
  • Routers
  • Switches
  • Mobile phone App

Video Information