BLOGS

A cloud-based phone system will help reduce costs, save time and improve communications. No matter how big or small your business, or how dispersed your audience is.

Cloud-based contact centres are becoming more established with an increasing number of providers developing solutions to challenge the traditional on-prem model. They offer users improved operational efficiencies, increased flexibility for dynamic work styles and distributed agent teams and improved customer experiences.

When it comes to business phone systems organisations with outdated premises-based PBXs, many of which are being end-of-lifed by their manufacturers such as Toshiba, have recognised that cloud is the future. Migrating to cloud communications allows for consolidation of all applications while eliminating unnecessary spend in redundant tools.

2020 saw undisputed levels disruption. A as a result businesses have changed how they interact and communicate with their clients and employees. Being catapulted into the world of remote working has given way to the age of Cloud Business Phone Systems.

The Covid-19 pandemic has forced Legal Practices in Ireland to evaluate how they operate. Many companies in this sector have, in the past, evolved their traditional phone systems which limits their communication capability, and are inefficient and expensive.

workair were featured in last Sunday’s Business Post Connected magazine. In an article entitled ‘Rewriting the Rule Book on How and Where people work…

Now more than ever, people need to know that their virtual conversations are private, safe and secure. Privacy and security are never an afterthought at 8×8.

Workair and 8×8 presented on Enabling Remote working and shared Best Practice and Guidelines for the first Stronger Together workshop.

COVID-19 has demonstrated how important it is for businesses to ensure they are ready to meet challenges such as these. The technology is here. The time is now.