CONTACT CENTRE
SOLUTIONS

Make Better Connections

Revolutionise your customer relationships with a complete contact centre solution from workair. We help you make it easier than ever to make connections between agents, employees and customers. From new business leads to managing existing customers, our platforms ensure you never miss a customer contact and keep your Call Centre thriving. Our systems generate analytics that allow your business to make data driven decisions to help grow your business and protect revenue. Talk to us today to see how we can help.

Benefits

Cloud-based Solution

Simple Integrations

Multi-platform Support

Enterprise-grade Security

Efficient Agent Management

Effective Analytics

Features

Omni Channel Routing

Connect with your customers where they live online, with options including Voice, Social, Live Chat, Email and SMS.

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Agent Management

Work more efficiently with greater flexibility thanks to a user-friendly agent and management interface.

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CRM Integrations

Optimise workflows by leveraging everyday apps and customising your own with open APIs, including Salesforce and Hubspot.

Learn more

Analytics

Improve service, sales and revenue with real-time reports and in-depth agent and customer data.

Learn more

Omni Channel Routing

Connect with your customers where they live online, with options including Voice, Social, Live Chat, Email and SMS.

Agent Management

Work more efficiently with greater flexibility thanks to a user-friendly agent and management interface.

CRM Integrations

Optimise workflows by leveraging everyday apps and customising your own with open APIs, including Salesforce and Hubspot.

Analytics

Improve service, sales and revenue with real-time reports and in-depth agent and customer data.

How We Do It

No matter how big or small your business is, or how dispersed your customers are, workair can provide a contact centre solution tailored to you. We pride ourselves on our ability to help businesses understand their B2B and B2C communications needs and we only work with the global leaders in communication solutions to revolutionise your Call Centre operations.

workair will be with you every step of the way, from initial consultation to installation, launch and support. We take care of every detail, and our dedicated team will be on hand for any questions, any time.

How We Do It

No matter how big or small your business is, or how dispersed your customers are, workair can provide a contact centre solution tailored to you. We pride ourselves on our ability to help businesses understand their B2B and B2C communications needs and we only work with the global leaders in communication solutions to do so.

workair will be with you every step of the way, from initial consultation to installation, launch and support. We take care of every detail, and our dedicated team will be on hand for any questions, any time.

Our Partners

workair has spent years finding the perfect partners to deliver the best possible services to their clients. They are all award-winning Gartner Magic Quadrant cloud communications companies, world class leaders in their field and listed on the stock exchange. With expert knowledge in class-leading platforms, we take the work out of choosing the right one for your business.