In a recent interview with Silicon Republic, Stephen outlines how Covid-19 has accelerated the shift to digital channels. Outlining how the pandemic has acted as a catalyst for new working practices he stresses the importance of adapting the communication needs of all businesses.
https://www.siliconrepublic.com/advice/workair-stephen-mackeral-covid-19-disrupted-communications
When it comes to business phone systems organisations with outdated premises-based PBXs, many of which are being end-of-lifed by their manufacturers such as Toshiba, have recognised that cloud is the future. Migrating to cloud communications allows for consolidation of all applications while eliminating unnecessary spend in redundant tools.
2020 saw undisputed levels disruption on society, the economy and global commerce. A as a result of the ‘new normal’ businesses have changed how they interact and communicate with their clients and employees forever. Being catapulted into the world of remote working has given way to the age of ‘Smart Business Phone Systems’.
The Covid-19 pandemic has forced Legal Practices in Ireland to evaluate how they operate. Many companies in this sector have, in the past, evolved their traditional phone systems which limits their communication capability, and are inefficient and expensive.