We bring you closer to your customers

Workair Delivers Easy-To-Use, Integrated and Cost-Effective 
Customer Communications for Contact Centres

Our Unique Services

We work with impeccable credentials, customer and employee empathy, leading technology and pride in what we do. We make it easy for our clients to harness the power of cloud contact centre, unified communications, conversational AI and automation.

Play Video about Workair Intro

Contact Centre

Leading unified platform for managing customer interactions across multiple channels.

Artificial Intelligence

Delight customers & empower employees with AI-powered workflows for every interaction.

Unified Communications

Engage customers on their terms through voice, video, SMS and chat, from one platform.

Analytics

Make better decisions with unified analytics across all your customer interaction channels.

Security & Compliance

Strong governance, security, and data privacy models from the partner we select.

Support & Training

Our support team is available 24/7, and we will accelerate your deployment and adoption.

Seamless Integration

Easily connect popular business and CRM apps, without complexity or cost.

Workforce Mobility

Give everybody the capabilities they need to be successful, from any location.

Platform Agnostic

Based on our consultation with you, we will choose the best platform for your needs.

Why Workair?

Play Video about Our Team

Why choose Workair?

Our team at Workair will partner with you to deliver a new cloud communications platform for your contact centre. We understand that your agents need the capability to work from anywhere, in a compliant way, with detailed analytics.

Platform Agnostic

We Recommend The Ideal Platform Based On Your Needs

8x8
vonage
Workair
Five9
uniphore

We partner with you, all of the way!

Start the process with Workair today by getting in touch!

Why Upgrade Your Communications Platform?

Type Cloud-Based On-Premises
Ease-of-Use Easy-To-Use Not User-Friendly
Cost Cost Efficient Expensive Legacy System
Integrations Open and Flexible Disconnected Systems
Uptime 99.999% Unknown
Back-Ups of Data Yes, in real-time Maybe, but dated
Security Secure & Compliant Security and Compliance Risks
Reporting Real-time Reporting and Performance Management Minimal Reporting and Very Manual
Workforce Mobility Work From Anywhere Restricted to Location Based Working
Innovation Future Proof Your Business Mounting Technical Debt

Workair is trusted by companies all over Ireland

AA
PrePayPower
Mapfre
Failte Ireland
AerCap
OPW

Featured In

What our customers say?

Cathal Fay

Cathal Fay

CEO, PrePayPower

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

5/5
Helen Lynch

Helen Lynch

CTO, Call Centre Ltd

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5/5

Ken Ryan

Consultant, Valorem

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

5/5
Gabriella Cooper

Gabriella Cooper

Consultant, Accenture

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5/5

Workair's Process

We have a tried and tested process that we will roll-out for your business.

01

Consultation

We will consult with you and your internal stakeholders to capture all of your requirements.

02

Solution Design

Based on your requirements, we will design a solution for you and choose the right technologies.

03

Build and Deploy

We will partner with your team through the build, the testing and the deployment, to ensure it goes smoothly.

04

Integrations

The next step is integration with all of your other platforms, including your CRM and analytics.

05

Training

Full training will be provided to all of the required stakeholders, including your IT Team and end-users.

06

Support

If ever you need to add, upgrade, or fix your communications platform, we will support you every step of the way. 

Our Senior Team

Meet our Senior Leadership Team at Workair

Pat Moynihan - Workair

Pat Moynihan

Chairman

Experience: Primark, Lottery, Telefonica, O2, Vodafone

Stephen Mackarel - Workair

Stephen Mackarel

managing director

Experience: Best Buy Inc, Carphone Warehouse, Vodafone, Exxonmobil

Paul Walsh - Workair

Paul Walsh

Chief Technical Officer

Experience: Currys, Tesco Mobile, O2, Ericsson

Stephen Ford - Workair

Stephen Ford

Finance Director

Experience: FD Centre, Rilta Environmental, One51 plc, Menzies Aviation, Deloitte

Mark Grimes - Workair

Mark Grimes

Sales Operations & Marketing Director

Convertibill, MTIS Ltd / New Technology Insurance, Marsh

Simplifying

Cloud

Communications

FAQ

Can we help with some of your most frequently asked questions?

Our in-house Professional Services team and partnerships with best-in-class Communication SaaS providers ensures we tailor solutions to our clients’ specific requirements. We offer solutions for Contact Centre (SaaS), Unified Communication (SaaS), Professional Services, Managed Services and Integrations.

All our projects start with understanding the client needs. Solutions are offered on a SaaS model to meet scaling and budgetary requirements. 

We are experts in our field who use plain language. We put customers interests, honesty and transparency at heart of what we do, always. Integrity, humility and an ethical approach are our key beliefs, and we never take short cuts. 

We innovate to solve problems and are accountable to our customers. 

Each customer has a unique set of business issues to be addressed. We work with a number of global leading Partners to provide the best and most cost-effective solution, coupled with best-in-class deployment and professional services. 

We will fully assess your requirement prior to suggesting any solution. 

Contact Workair Today!

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