8x8 - Partner

One platform. Every communications experience.

Workair is proud to partner with 8×8. We are one of their top APEX-level partners.

8x8
8x8 Overview

Workair is proud to be an 8x8 APEX Partner.

8x8 APEX Partner

Communications for the Customer Obsessed

Empower every employee globally with 8x8

If everybody is responsible for customer experience, you’d better give everybody the capabilities they need to be successful, from the front desk to the contact centre and beyond. In other words, equip every role across the organisation with XCaaS.

Work From Anywhere Global Workforce with 8x8
Cross Platform Insights Analytics from 8x8

Intelligent cross-platform insights and analytics

Make better decisions with unified journey analytics across all your employee and customer interaction channels.

  • Real-time organization-wide reporting
  • Recording, coaching, and speech analytics
  • AI-powered insights and workflows

Reliable global communications from a single vendor

With a single point of accountability, get the security, reliability, and peace of mind you deserve from a trusted partner.

  • 99.999% Platform-wide uptime SLA
  • One governance, security, and data privacy model
  • 35+ cloud regions
  • 24/7 expert technical support

Features of 8x8

Empower every employee, delight every customer, and power business agility.

Contact center

Delight customers and empower employees with AI-powered workflows for every interaction.

Business phone

Put your business on the map with local numbers and global connectivity from one easy app.

Video meetings

Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.

Team chat

Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.

Communication APIs

Engage customers on their terms through SMS, voice, video, and chat apps.

An open integration framework that accelerates every workflow

Easily connect popular business and CRM apps, and help your teams achieve new levels of productivity without complexity or cost.

Salesforce
Google Workspace
Okta

8x8 is an 11x Leader in the Gartner® Magic Quadrant™ for UCaaS, Worldwide.

Gartner
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