Built on the foundation of more than 30 years of experience in the field, Workair was created to make truly world-class, hyper-secure, multi-channel communication solutions available and accessible to all.

No matter how big or small your team, or how dispersed your audience, Workair has a solution for you. We pride ourselves on our ability to cut through the jargon, making sure that we get to the heart of what each and every customer needs.

We work with the global leaders in the communication solutions space and we’re experts in every aspect of their platforms. That means we don’t play favourites, we break down your needs and pair you with the perfect platform.

Workair will be with you every step of the way, from initial consultation to installation, integration and support. We take care of every detail, and our dedicated team will be on hand for any questions, any time.

Our core principles

World Class Platforms

We only work with Gartner Magic Quadrant world class solution providers.

Future ready

With everything cloud based you will never need to invest in expensive hardware again.

Cloud based

Anywhere, anytime. All you need is an internet connection to access the services we offer.


All the platforms we offer are compliant with industry security accreditations and are built from the ground up with data protection in mind.

Easy to use

Quick to deploy and with intuitive user interfaces for both admins and end users


Adding users, services or integrating into other platforms comes out of the box. Everything we recommend is built to grow as your business needs


Workair is an Irish company which provides unified communications as a service to businesses of all sizes. Founded in 2016, Workair’s mission is to enable companies in Ireland to benefit from the latest in world-class communication technologies. Workair has developed strong working partnerships with 8×8, RingCentral, LogMeIn, Avaya Cloud Office and Vonage all award-winning cloud communications companies and world-class leaders in their field.

Reliable, secure and flexible, our cloud-based solutions ensure employees and customers can communicate using the latest in voice, video and chat. With over 30 years’ experience in business, communications and technology the team at Workair evaluate each company’s communication requirements enabling them to recommend the best end-to-end solution.

Since its launch, Workair has worked with businesses in many sectors including the motor, auctioneering, Law, recruitment, travel and financial service industries with solutions benefitting management, employees and customers.

Meet the team

Stephen Mackarel headshot

Stephen Mackarel
Managing Director

Stephen has over 30 years’ experience in Business, in Ireland and internationally. He worked with Eircell and in 1996 brought Carphone Warehouse to Ireland and as CEO expanded the company to Israel, the Czech Republic and Poland. He is Chartered Director and sits on the board of Kefron holdings, New Measured Power and Credebt exchange. Stephen established Workair with his business partner, Bill Kenny, in 2016.

Bill Kenny Headshot

Bill Kenny
Sales Director

Bill has worked in the communications industry in Ireland for over 25 years. Specialising in Business management, sales and customer support, he is fascinated by emerging technology solutions and how these can be used in business. Areas of expertise include cloud communications, VOIP, Call Centre and Voice recording solutions. Bill worked with ATS for over 20 years and was involved in major projects for Bank of Ireland, Department of Social Welfare, Specsavers and HSE. Bill holds a BA degree in Economics and Politics from University College Dublin.

Niamh McKenna headshot

Niamh McKenna
Operations Manager

Niamh has worked in the telecommunications industry since 2006. She worked as a senior Project Manager with ATS, managing complex roll out projects for Bank Of Ireland, Vodafone and Department of Social Welfare. She has extensive experience implementing major installations and designing operating procedures to assist the clients in managing their solution. As Operations Manager for Workair, Niamh holds responsibility for the smooth and efficient running of the operations department and monitoring clients satisfaction. Niamh completed the High Potential Manger program at the Irish Management Institute in 2008. She holds a B.Sc. in Applied Computational Linguistics with French from Dublin City University.


Paul Quinlan
Technical Manager

Paul has over 20 years’ experience in the Telecommunications industry, working with some of the largest Telecom providers in Ireland. Paul’s experience includes traditional PBX, hosted solutions, contact centre solutions and unified communication solutions in the SME and corporate sectors. As Technical Manager Paul is responsible for installing, launching and supporting Workair solutions for customers. Paul has completed multiple courses and qualifications in engineering and telecommunications.

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Niall Farren
Cloud Sales Leader

Niall joins Workair from Avaya and has over 25 years extensive experience in both Direct and Channel structures in communications and the ICT sector. Niall has extensive market & product knowledge in UC/ Contact Centre/ Data/ Video/ Security/ Monitoring and more. He has worked at C level with Global Multinationals, Government Departments & Private Enterprise throughout his career. As Cloud Sales Leader Niall works with our clients to establish their current and future communication requirements that will deliver real business value, increased customer and most importantly drive significant savings as we all embrace the move to cloud based technologies.

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Karen Daly
Digital Marketing & Sales Lead Executive

Karen has over 10 years of international experience in Sales and Marketing having worked in various industries across Australia, Canada and Ireland. As Digital Marketing & Sales Lead Executive Karen is responsible for planning and implementing the overall digital strategy for the Workair brand. She also works closely with the sales team uncovering new business opportunities. Karen holds a Professional Diploma in Digital Marketing from University College Dublin and a B.Sc. in Property Economics from Technological University Dublin.

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Terry Halpin
Technology and Security Advisor

Terry has over 20+ years of experience working within the mobile and telecommunications industry. His unique level of expertise of complex back end software and hardware solutions has added significantly to the technological advancements in Ireland within this sector. Terry has a notable track record of meeting and exceeding customer expectations. In his role as Technology and Security Advisor with Workair he will be assisting customers with their strategy around their digital transformation. Terry speacialises in mobile solutions for business and has had the honor of speaking at events for Microsoft in Munich and for Windows Mobile in Seattle.


Stephen Ford
Finance Director

Stephen is a qualified accountant who began his career with Deloitte and has over 20 years industry experience across several sectors including environmental services, recycling, food manufacturing and aviation services. Stephen has held a number of senior finance roles and has extensive experience in business strategy, acquisitions, disposals, business turnaround, working capital management, corporate governance and project management. He has worked with multiple business units across Ireland and UK focusing on strategy formation, EBITDA growth, cashflow management and internal control implementation. Stephen is a Fellow of the Association of Chartered Certified Accountants and holds a BA (hons) degree in Accounting and Finance from Dublin City University.


Niamh Lynch

Niamh has over 20 years experience across a wide range of industries. She has an accounting qualification from ACCA with a Certificate focused in Business Studies from Technological University Dublin. Niamh’s role in Workair sees her responsible for all aspects of the accounts process, she is the point of contact for customer account queries and supplier payments. Niamh is skilled in all areas of Tax Preparation and account reconciliations.