Workair are a leading provider of GoTo solutions in Ireland. LogMeIn are one of the world’s largest SaaS companies that specialise in Unified Communications. Their GoTo solution focuses on cloud based collaboration and identity and access management. The GoTo suite of products include:
About GoTo
GoToConnect
Offers integrated cloud-based phone and video conferencing solution that lets you make calls and meet from anywhere, on any device. The GoToConnect app is a robust cloud-native communication platform that gives you phone calls, meetings, chat and more.
GoToMeeting
The GoToMeeting app is an online meeting platform that enables face-to-face video calls and remote meetings for up to 250 people via desktop, web, or mobile. Features include virtual whiteboards and capacity for up to 25 simultaneous high-definition video feeds per session.
GoToWebinar
Complete virtual webinar solution, making one-to-many communications and training easy and interactive. Enjoy superior audio and crystal-clear video on a web conference call, combined with interactive features, audience tracking and insightful analytics.
GoToRoom
Integrations with GSuite, Outlook and Office 365 allow a room-to-room video conference platform. You can host and manage multiple meeting rooms, from one to 1,000 or more. Combine hardware and software components in single package for a complete conference room solution.
GoTo Connect Features
GoTo Apps
Join a meeting, talk, chat, text and collaborate on any device – desktop, web, mobile from any location. Easily configure and manage your business interactions, internally and externally, with the GoTo applications.
LogMeIn Contact Centre
Manage inbound or outbound traffic or a multi-channel contact centre with the LogMeIn solution. Managed from inside GoToConnect it includes a host of features from IT configuration screen, agent dashboard, real time analytics, agent queue and call handling.
24/7 Customer Support
The LogMeIn corporate European Headquarters are based in Dublin, customer service is local, simple and fast. LogMeIn remote support teams can escalate issues between levels and manage resolution with live chat, email, knowledge centers or phone support.
Dial Plan Editor
GoToConnect’s signature Dial Plan Editor lets you visually map out call flows using a drag-and-drop canvas. Plan exactly where incoming calls will go with wait times, auto-attendants, voicemail boxes, sound clips, ring groups. Additionally, different call patterns can be set to accommodate variable work hours, after hours, or holiday hours.
Go To Connect Benefits to Business
Security & Compliance
The GoTo suite of products were developed with security at their core with an SLA of 99.996% uptime. Features like advanced call encryption and password protection keep conversations and data safe and secure. LogMeIn’s practices around privacy and compliance have been reviewed and certified by trusted 3rd parties.
EU law on data protection and privacy that addresses the transfer of personal data outside the EU and EEA areas
GoTo is HIPAA compliant & provides Business Associate Agreements for Covered Entities & Business Associates
SOC 2 Controls over security, availability and confidentiality
SOC 3 Public report of controls over security, availability & confidentiality
BSI Cloud Computing Compliance Controls Catalog
Transfer customers personal data in accordance with the rules set forth in the APEC Privacy Framework
Privacy policies and practices meet the TRUSTe Enterprise Privacy & Data Governance Practices Assessment Criteria
Workair are an accredited provider of LogMeIn cloud solutions in Ireland. We are trusted by businesses of all sizes, no matter their industry. We are your one-stop-shop for all your LogMeIn purchase requirements.
LogMeIn Integrations
Integrating GoTo with common tools, such as Microsoft Teams and Salesforce means it easy to personalise your customer interactions.
Improved customer journey
Out of the box integrations means a customised experience for your customers which will provide a unique experience for them when dealing with your business.
Improved internal processes
With more than 100 features across a cloud VoIP phone, web, audio and video conferencing the benefits to your entire business will become obvious in no time.
Integrated collaboration
Unlocks the full potential of a hybrid workforce by combining all components of your business communications into a single package for a complete unified experience.
Advanced analytics
Analyze performance and generate reports on attendance, interest levels, questions asked and other metrics, so you can continuously improve.
Let Workair review your business communication needs and recommend a solution, you have nothing to lose.
Our Customers
What’s In The Box
GoToConnect Basic:
Business phone system with messaging, and basic video conferencing. Ideal for companies wanting to upgrade Microsoft Teams with advanced business phone features.
GoToConnect Standard:
Robust, reliable and secure cloud PBX with full featured voice, video, and messaging. Ideal for all companies from 10 employees to 100,000 employees.
GoToConnect Premium:
GoToConnectStandard + Call Centre with premium features Ideal for companies who need a phone system and call centre functionality.
