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What is a Microsoft Teams integrated Phone System?

Integrating Microsoft Teams with a cloud phone system allows you to streamline all business communications through the Teams interface. This voice integration enhances Teams with enterprise grade business phone functionality, call centre features and integrations into non-Microsoft systems at minimum cost. Quite simply it means you get to retain Microsoft Teams as your sole collaboration interface for all your business communications.

Why choose 8x8 Voice for MS Teams:

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Integrations: 8×8 has native integrations with 35+ business applications and CRM’s. This means you can make and receive calls using Teams within in your CRM, such as Salesforce, or other applications. You can see your CRM call history information, attach call logs and links to any call recordings from within Teams.
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Advanced Analytics: 8×8 analytics provides key insights into all your Teams calls. You can identify key trends across employees, teams and the company, understand call patterns and customer behavior with speech analytics and make instant changes using real-time data to drive decisions using one comprehensive analytics suite.
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